Terms and Conditions

OLTS Policies and Procedures

Please take a moment to review our policies and procedures. When you are finished, let us know that you agree and are ready to proceed with the course. If you have any questions or would like more information, we’re available to assist you 24/7 at 877-972-4665.

General Information

The student agrees to complete the assigned curriculum, achieve at least the minimum passing score on all quizzes and the final examination, and meet all course requirements to receive completion credit (completion receipt). The course provider cannot issue completion credit to any student who does not fulfill the requirements, and no student shall deliberately accept completion credit if he/she does not fulfill all course requirements.

Tuition Fee

The student agrees to pay the course tuition fee. The tuition fee is separate from any other fees and must be paid in full before the student can participate in the final exam and/or before completion credit can be issued. The student may pay by credit card, debit card, check, or money order (payment by check/money order must be mailed in a timely manner). If a personal check is returned for any reason, including non sufficient funds, the student shall pay the original tuition fee in addition to a $20 service charge via money order or certified cashier’s check. The student shall pay a $5 service charge for any enrollment fee that is refunded to a credit card.

Third-Party Identity Verification

When applicable, the student agrees to have her/his identity verified by a third-party prior to the course final examination. Identity verification methods will be done through Experian online verification. The student acknowledges that these services are administered by a third-party and that the provider is not responsible for the actions of the third-party.

Third-Party Testing

When applicable, the student agrees to undergo third-party testing. The student acknowledges that the provider is not responsible for the actions of the third-party, including but not limited to the testing procedure and the delivery/transmission of the completion certificate (proof of completion) to the governing body.

Student Conduct

The student shall not bypass or circumvent any section of the assigned curriculum, and he/she shall not accept outside assistance, with the exception of technical support administered by the provider. If the course circumvention is of a malicious and damaging nature to the provider or any member of the public and/or a student, the provider may pursue legal action to the full extent of the law.

Privacy Policy

The course provider retains the student’s personal information and other data collected on its website for the purpose of course administration and internal record keeping. It is the provider’s policy to maintain the confidentiality of all personal information, except as required for disclosure to the applicable governing body for official purposes. The course provider retains non-personal information, such as the type of internet browser and IP address used to access the course for the purposes of internal system maintenance and virus protection. At its discretion, the provider may use personal information to contact the student with updates and promotions about relevant services; however, the provider shall not distribute, sell, or disclose the student’s personal information, in whole or part, to any third party without the student’s permission.

Refund Policy

The student is entitled to a refund of the tuition fee within the 48 hour period immediately following the time of enrollment if he/she does not participate in any part of the curriculum. The student shall pay a $5 service charge for any tuition fee that is refunded to a credit card. Check or money order payments will be returned to the student. If the student is unable to complete the curriculum due to legitimate health and/or technological reasons, the student shall be entitled to a refund. Students found to be in violation of any of the requirements in this document shall be disqualified from the course and shall not be entitled to a refund. Students who do not meet the above criteria or fail to meet any of the course requirements shall not be entitled to a refund. The provider reserves the right to investigate and grant refunds for any student at anytime at its discretion.

Technology

Circumstances beyond the control of the provider may cause periodic delays during the student’s course participation. These include but are not limited to: internet network problems; routing issues; server traffic congestion; and other unforeseen technological issues. The provider does not assume any liabilities or responsibilities, expressed or implied, with respect to technological problems outside of the provider’s control that delay a student’s progress or course completion.

User Agreement

While the information contained in this publication (course curriculum) has been compiled from sources believed to be reliable and correct at the time of publication, the provider/publisher makes no warranty, expressed or implied, with respect to the use of any information, method or process disclosed in this publication; nor such use may not infringe upon privately owned rights, and does not assume any liabilities or responsibilities, expressed or implied, with respect to the use of, or for damages resulting from the use of any information, method, or process disclosed in the publication or the accuracy of the information contained herein. The information in this course has been accumulated from various state agencies, U.S. Government sources, and in consultation with subject experts.

This publication is not intended or designed to give legal advice on compliance with Federal, State, or Local laws and regulations. It should be noted that laws, regulations, and standards are subject to revision, addition, or deletions at any time. No part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval systems, without prior written permission from The Online Traffic School Inc.

California Department of Motor Vehicles Legal Notice and Disclaimer:

“The California Department of Motor Vehicles (DMV) recognizes the right of private enterprises to advertise and distribute information related to their business functions. DMV promotes the free exchange of information, ideas, and opinions, except when the content may invade personal privacy, violate property rights, constitute libel, or be a violation of any applicable federal, state, or local laws.

While this lesson plan content may have been approved by DMV, the distribution, advertising, and other information provided by this vendor is not guaranteed by DMV, nor does it represent the views of the department.

You are advised that DMV, unless statutorily required, has no continuing obligation to provide information to an approved course web site or printed publication.

DMV assumes no responsibility for erroneous, incomplete, or out-of-date information. The user should contact the provider and/or DMV to ensure that the information herein is current and accurate. All warranties of any kind, including, but not limited to, the IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, freedom from contamination by computer viruses, and non-infringement of proprietary rights ARE DISCLAIMED.

You are advised that DMV is not responsible for the content of any off-site web pages referenced from or to an approved course web site or home study publication. In addition, DMV and the State of California are not responsible for the content of files that are uploaded for inclusion.

The user should not rely on the presentation of statutes or regulations referenced in an approved web site or printed publication, but should consult the actual text of the law. Legal requirements frequently change and the user may wish to seek the advice of counsel.

If you find any errors, omissions, or have a complaint regarding the educational content, we encourage you to report them to the education provider. In the event the issue is not resolved to your satisfaction you may call the department at (916) 229-3154.”

California Department of Motor Vehicles Notices:

“This course is not intended as training from a licensed driving school. It does not meet the standards, training, or requirements in preparation for being issued a driver license. This course has been reviewed and approved to meet the requirements for the traffic violator school program. Completion documentation will not be issued to those not meeting the traffic violator school program criteria.”

“Pursuant to Vehicle Code section 1808.7, the following situations are not eligible for masking a traffic safety violation on a California driver record:
(1) The driver has already attended a traffic violator course within 18 months of the conviction.
(2) The driver holds a commercial license as defined in Vehicle Code section 15210.
(3) The driver holds a commercial driver license from out of state.
(4) The violation occurred in a commercial motor vehicle as defined in Vehicle Code section 15210.
(5) The violator has not paid a deposit of fees or bail, and has not pleaded guilty, no contest, or been convicted by the court of jurisdiction.
(6) The conviction would result in a violation point count of more than one point pursuant to Vehicle Code section 12810. A list of Vehicle Code two point violations may be found on the Department of Motor Vehicles web site, www.dmv.ca.gov.”

“This site will require your California driver license or California identification number, or, if you do not have a California driver license or California identification card, your birthdate, court reference number (docket, ticket or citation number) and the name of the court with jurisdiction or the court code. These are requirements for receiving a completion receipt and to have the information sent to the court of jurisdiction should you successfully pass this course. If you are unable to provide the required information, your participation shall not be credited toward satisfying the requirement.”

“The office business hours shall be listed. An instructor shall be available during business hours to answer questions. An instructor shall respond to a call received after business hours on the next business day.”

“Course content is limited to traffic violator curricula approved by the Department of Motor Vehicles. Students in the classroom include traffic offenders, repeat traffic offenders, adults, and teenagers, and those who have and those who have not been referred by a court. Instructor training, business regulatory standards, and Vehicle Code requirements of traffic violator schools are not equal to the training, standards, and Vehicle Code requirements of licensed driving schools (California Vehicle Code Section 11200(b)(1).”

Penalty of Perjury Statement

"I hereby certify under Penalty of Perjury that I have read and agree to the above Policies and Procedures and that I will complete the course in its entirety, including all course materials, review questions and/or quizzes, and the final examination on my own without the assistance of any outside party."

 
YOU MUST AGREE, IF YOU WISH TO PARTICIPATE IN OUR PROGRAM.

Louisiana Court Approved

Frequently Asked Questions

  • How quickly can I finish this course?

    The great thing about this course is that you work at your own pace. No one is sitting over your shoulder making you slow down or speed up. Everyone reads at different speeds and this program will allow you to proceed at your own pace with no time maximum for the program. The average completion time varies on your reading ability, but should never take more than an actual sit down class.

  • How long does it take to get the certificate?

    There are different ways of receiving the completion certificate. Because of security reasons, it is impossible for you to print your own certificate, so the original certificate must be sent directly from our office to you. When you enroll, you may choose for regular mail or expedited service.

  • Does the course cost anything?

    Unfortunately, there is a cost to attend Louisiana Online Driver Improvement. The price will cover all elements of the course including immediate access to the site and the completion certificate. Regular in-class driver improvement courses charge similar fees. Driver improvement courses are a privately operated industry and whether you sit in a class or choose this online program, you will need to pay for it.

  • Is the court fee the same as the driver improvement fees?

    Unfortunately, all fees paid to the court are separate from fees paid for actual driver improvement. Although many courts call the $29 or $30 paid in addition to the bail amount a 'driver improvement' fee, it is actually only an administrative fee. Louisiana Online Driver Improvement is privately owned and operated and does charge a fee...as do all driver improvement schools.

  • How can I pay for the course?

    You can pay for the course two different ways, either by credit card or by check/ money order. After you fill out the registration form, you can be linked to a completely secure credit card page where you pay quickly and effortlessly. The site is encrypted to make your on-line purchase safe. The other way to pay for the course is to mail a check or money order to the address listed below. Make sure to send the check before you complete the course or your certificate will not be mailed.

  • Read More...

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